All sales final. Refunds and exchanges are not offered. Please understand that I am a small business owner and I depend upon your purchases - this is currently my only source of income. Once you click pay, you are making a commitment saying you want - and will keep - the item(s) purchased.
Buyer assumes responsibility of keeping track of order through the USPS with the tracking number provided after purchase.
Paypal is the preferred payment method. I DO NOT accept personal checks.
Payment is required before shipping. The sooner payment is confirmed, the faster you will recieve the item. There will be no negotiation on this. Once payment is received, the order will be shipped within the next 3-5 business days. Shipping will be figured into the full price.
If you need to cancel an order, please do so as soon as possible as I will be working toward getting the order shipped just as soon as I can.
Shipping is already figured into the price. All upgraded orders will be shipped in small Priority Mail Flat Rate boxes (this includes a tracking number and insurance-up to $50-for the item purchased). These Flat Rate boxes have 2 day shipping. I will always do my best to have every order shipped within the next 3-5 business days after payment is confirmed. This may vary depending on how busy my schedule is at the time.
All packages will be mailed to your address listed, unless otherwise instructed. Please notify me if another address is preferred.
*If you have any concerns about your order, please contact me before leaving feedback so that I may address the issue.*
*Custom Orders - Currently Accepting Orders*
I am now accepting custom orders for pieces not listed in my store.
I offer customized stamped blanks as well. If I have a piece available, you will have the option of choosing either an initial, name or maybe even a short phrase to be stamped. Please understand that stamping metal is tricky and may have a few endearing quirks and may not be perfect.
Please check the "Custom Items" section before placing an order, as those will be the only ones available. If you wish to make any tweaks to the design you see, please let me know and we'll talk it over.